• All products sold by ZENRO are 1:1 replica items — high-quality replicas inspired by designer and branded goods, not authentic original brand products. By purchasing from ZENRO, you fully acknowledge and accept this.

• We collect personal information including your name, email address, phone number, shipping address, and order history to process and fulfil your orders.

• Payment information is handled securely through third-party payment processors. We do not store your card details at any point.

• We collect basic browsing data such as pages visited, device type, and IP address through cookies to improve your experience on our site.

• We never sell your personal data to third parties under any circumstances.

• We work with trusted third parties including payment processors, shipping carriers, and Shopify (our e-commerce platform) — they only receive the minimum data necessary to perform their role.

• All data is transmitted over SSL encryption and we take reasonable steps to keep your information secure.

• You have the right to request a copy of the data we hold about you, ask us to correct or delete it, or opt out of marketing communications at any time.

• By using the ZENRO website and placing an order, you agree to the terms of this privacy policy.

• For any questions, contact us directly through our store contact page.